Privacy Policy

At Consultare Contabilidade, privacy and security are priorities and we are severely committed to the transparency of the processing of personal data of our users/clients. Therefore, this Privacy Policy aims to establish how the collection, use and transfer of information from customers or other people who access or use our website is carried out.

By using our services, you grant us permission to collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and other rules of the applicable Brazilian legal system.

Thus, Consultare Contabilidade, hereinafter referred to simply as “Consultare Contabilidade”, registered with the National Registry of Legal Entities (CNPJ/MF) under No. 33.511.369/0001-18, categorized as Data Controller, is bound by the provisions of this Privacy Policy.

1. What data do we collect about you and for what purpose?

Our website collects and uses some of your personal data in order to enable the provision of services and improve the user experience.

1.1. Personal data provided by the holder

Information provided by you: Consultare Contabilidade collects all information actively entered by you on our website, such as name, email, telephone number and any other data you might enter in the “message” field. The collection of this data is strictly intended to fulfill your needs. Regarding the collection of these data, they will not be used for any other purpose.

1.2. Data collected automatically

Consultare Contabilidade automatically collects a series of information such as characteristics of the access device, browser, IP (with date and time), IP origin, information about clicks, pages accessed, the following pages accessed after the exit from the website, or any search term entered into or in reference to the website among others. To this end, Consultare Contabilidade will use certain technologies such as cookies, pixeltags and local shared objects, which are adopted to optimize your experience on the website according to your habits and preferences.

2. How is your data collected?

In this sense, the collection of your personal data will be performed as described in items 1.1 and 1.2.

2.1 Consent

We only process your personal data under your expressed consent. Consent is here understood as the free, informed and unequivocal expression by which you authorize Consultare Contabilidade to process your data.

Thus, in accordance with the General Data Protection Law, your data will only be collected, processed and stored with prior and expressed consent.

Your consent will be specifically required for each purpose described above, evidencing Consultare Contabilidade’s commitment to transparency and good faith towards its users/clients and to the relevant legislative regulations.

By using Consultare Contabilidade’s services and providing your personal data, you show awareness and approval to the provisions of this Privacy Policy in addition to knowing your rights and how to exercise them.

You may revoke your expressed consent at any time and no extra fees will be charged.

It is important to highlight that the revocation of consent for data processing may affect the proper performance of some functionalities on the website that depend on your approval. Such consequences will be informed in advance.

3. What are your rights?

Consultare Contabilidade assures its users/clients their rights as holders provided for in article 18 of the General Data Protection Law. This way, you are entitled to make requirements freely and under no extra cost. Such requirements are:

To confirm the existence of data processing in a simplified way or in a clear and complete format.

To access your data, being able to request them in a legible copy in printed form or through a secure and reputable virtual process.

To correct your data by requesting their editing, correction or update.

To limit your data when you consider them to have become unnecessary, excessive or treated in violation of the law. Such measures are appliable through anonymization, blocking or deletion.

To request the portability of your data through a report of registration data that Consultare Contabilidade holds on your account.

To delete your processed data with your consent, except in cases in which the current law regiment requests otherwise.

4. How may you exercise your rights as a holder?

To exercise your rights as a holder, you must contact Consultare Contabilidade through the following communication channels:

Phone number: (+55) (51) 4042.7077

Email: contato@consultarers.com.br

In order to guarantee your correct identification as the holder of the personal data that are the object of the request, it is possible that we demand documents or other proof that may prove your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by Consultare Contabilidade will be used and stored for the time necessary to provide our services or for the purposes listed in this Privacy Policy to be achieved, considering the rights of holders and controllers.

In general, your data will be kept as long as the contractual relationship between you and Consultare Contabilidade lasts. Once the period of storage of personal data has ended, they will be deleted from our databases or anonymized, except in the cases legally provided for in article 16 of the General Law on Data Protection, namely:

I – compliance with legal or regulatory obligations by the controller;

II – the study by a research body, ensuring, whenever possible, the anonymization of personal data.

III – the transfer to a third party, provided that the data processing requirements set out in this Law are respected; or

IV – exclusive use by the controller, provided that the data is anonymized and no access to third-parties is allowed. 

That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be kept, despite the exclusion of other data.

The storage of data collected by Consultare Contabilidade reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions capable of guaranteeing the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to deal with risks and access control bound to stored information.

6. What are our measures to keep your data safe?

To keep your personal information secure, we use physical, electronic and management tools oriented to the protection of your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the processing and the risks that any violations would generate for the rights and freedoms of the holder of such data.

Among the measures we have adopted, we highlight the following:

Only authorized staff will have access to your personal data.

Access to your personal data is only made after the commitment to confidentiality

Your personal data is stored in a safe and legitimate environment.

Consultare Contabilidade is committed to adopting the best procedures to avoid security incidents. However, it is necessary to emphasize that no virtual page is entirely safe and risk-free. It is possible, however, that despite all our security protocols, problems exclusively generated by third parties may occur such as cyber-attacks by hackers or disclosing of data due to negligence/recklessness of the user/customer.

In the event of security incidents that may generate relevant risk or damage for you or any of our users/customers, we will inform those affected along with the National Data Protection Authority, in accordance with the provisions of the Brazilian General Law for the Protection of Data.

7. Who is allowed to have access to your data?

In order to preserve your privacy, Consultare Contabilidade will not share your personal data with any unauthorized third party.

In addition, there are also other hypotheses in which your data might be shared, which are:

I – Legal determination, application, requisition or court order, with competent judicial, administrative or governmental authorities.

II – In the occasion of corporate changes, such as mergers, acquisitions and incorporations. In such cases, the sharing of information will be immediate.

III – Protection of the rights of Consultare Contabilidade in any type of conflict, including those of a judicial nature.

7.1. International data transfer

Some of the third parties with whom we share your data may be located or have facilities in foreign countries. Despite these conditions, your personal data will remain safeguarded by General Data Protection Law and the general Brazilian data protection legislation.

In this sense, Consultare Contabilidade is committed to always adopting efficient cybersecurity and data protection standards, in its best efforts to guarantee and comply with legal requirements.

By agreeing to this Privacy Policy, you agree to share information with Consultare Contabilidade in accordance with the purposes described in this document.

8. Cookies or browsing data

Consultare Contabilidade makes use of Cookies, which are text files sent by the platform to your computer and stored on it, which contain information related to your browsing patterns. In short, Cookies are employed to enhance the user experience.

By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a browsing data collection system based on Cookies on your device.

Consultare Contabilidade uses the following Cookies:

You may, at any time and at no cost, change permissions, block or refuse Cookies. However, the revocation of consent to certain Cookies may make it impossible for some platform features to function properly.

9. Changes to this Privacy Policy

The current version of the Privacy Policy was formulated and last updated on July 2^nd,2021.

We reserve the right to modify this Privacy Policy at any time, mainly due to the adequacy of any changes made to our website or in the legislative sphere. We recommend that you review it frequently.

Any changes will take effect as of their publication on our website and we will always notify you of any modifications in our policy.

By using our services and providing your personal data after such modifications, you consent to them.

10. Responsibility

Consultare Contabilidade provides for the responsibility of agents who work in data processing systems, in accordance with Articles 42 to 45 of the General Data Protection Law.

We are committed to keeping this Privacy Policy updated, observing its provisions and ensuring compliance with it.

In addition, we are also committed to seeking technical and organizational conditions that are assuredly able to protect the entire data processing procedure.

If the National Data Protection Authority requires the adoption of measures in relation to the processing of data carried out by Consultare Contabilidade, we undertake to follow them.

10.1 Disclaimer

As mentioned in Topic 6, although we adopt high security standards in order to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, Consultare Contabilidade is not responsible for:

I – Any consequences arising from the negligence, recklessness or malpractice of users in relation to their individual data. We guarantee and are solely responsible for the security of the data processing procedures and the fulfillment of the purposes described in this instrument.We emphasize that the user is responsible for the confidentiality of access data.

II – Malicious third-party actions, such as hacker attacks, unless a reckless or deliberate malicious conduct by Consultare Contabilidade gets proven.

We emphasize that in case of security incidents that may generate relevant risk or damage to you or any of our users/customers, we will inform those affected along with the National Data Protection Authority and the proper steps will be properly taken.

III – Inaccuracy of the information entered by the user/client in the records necessary for the use of Consultare Contabilidade’s services. Any consequences arising from false information or entered in bad faith are entirely under the responsibility of the user/customer.

11. Head of Data Protection

Consultare Contabilidade provides the following channel for you to contact us to exercise your holder rights: contato@consultarers.com.br.

If you have any questions about this Privacy Policy or about the personal data we handle, you are welcome to contact our Head of Personal Data Protection through the following communication channels:

Rafaela Pereira Feijo

Phone number: (+55) (51) 4042.7077

contato@consultarersultarers.com.br